This was in November of 2012. The confirmation email said "You have 30 days to try...SENSA® 2-Month Starter Kit. Each slab of SenSa granite contains SenGuard; a proprietary stone treatment that is used to protect SenSa granite from staining. She was seeing things that were not there. From New Jersey The granites and quartzites of Sensa by Cosentino® are natural products so it is not possible to guarantee that the samples in the store and images will match the final fitted countertop exactly. I told him well I will make sure to let people know how you treat the customer's and that the product doesn't work and he said no it works, you just didn't do it long enough. My wife had become manic/psychotic because of the use of Sensa. Walk, plant based diet, lots of water, ask God to give you strength to lose your weight but do not put yourself in the hands of unscrupulous people to meet your personal needs. I was immediately charged $9.95 for shipping. It does say TRY FREE FOR 30 DAYS. Cosentino undergo the granites to an invisible long term treatment, able to get integrated chemically in the material and letting it breathe. Then I was connected with customer service representative, Najjaya, and stated I wanted to cancel my order. As a natural material, granite is porous and will stain if not given proper care. I called the company, and eventually received $45 refund, but only after getting upset and and speaking to several people. About a month later, I ended up in the Emergency Room with chest pains, a completely dry mouth, totally covered in sweat, and acting crazy like people were trying to murder me! Sensa by Cosentino® granites are natural products, thus it's not possible to guarantee that the samples from the store and the photos will match perfectly with the final countertop. The granites and quartzites of Sensa by Cosentino® are natural products so it is not possible to guarantee that the samples in the store and images will match the final fitted countertop exactly. Sensa treatment. 2. In the meantime 2 checks have bounced because of the debit they took. I have contacted Sensa by telephone several times only to be given another contact number or placed on hold & loose connection. Granite not smooth by: Linda I purchased a condo w/ granite countertops - they are not smooth and have many rough spots - at first I thought the prior tenants abused it, didn't use a cutting board etc. Sensa by Cosentino presents a high quality, durability and stain resistance that makes it unique as an option to be present in your bathroom. I ordered on a trial basis, Sensa at a charge of $9.95 for 30 days. I ordered Sensa in February 2012 at intro rate. Good thing it was a prepaid card that I used, so now they can't charge me the $89.95. © 2004-2020 ComplaintsBoard.com. The product alters the taste of food to the point of being unplesant. Sensa Maintenance-Free Granite is a premium, high-quality granite that offers reliable performance with a 15-year transferable warranty. My bank (which I have an exellent relationship with) has communicated to me that Sensa is refusing to work with them, refusing to give my money back and stalwarting, i.e. It has been a month now and I HAVE NOT BEEN REIMBURSED AT ALL. Here they are: Selection: Did you know that there are over 350 different types of Granite and Marble available to you in Hampton Roads alone? I was unable to use this product, because of a product in it that works like sodium. Item #931017. I stopped taking the Sensa and all my weird symptoms went away. I go to the gym 3-4 times per week and had never had a problem like this before. They charged me $2.95 and it was supposed to be $1.95. We're going with a different granite instead (not Sensa), but I added a 15-year stain warranty (Pro-Advance Sealer) to it. From Brazil and India we bring this exquisite selection to offer the most beautiful stones created by the nature. But I strongly advise anyone who wants to lose weight, THIS IS NOT the kind of company to do business with. Soon after that, I was FIRED FROM WORK for no apparent reason, which I'm still trying to figure out. Some people said they paid $29.95 a month. I repeated I wanted to cancel the order at least 5 times. Find SenSa kitchen countertop samples at Lowe's today. Sensa by Cosentino® natural stones are virtually maintenance-free; they are easy to clean and the treatment has a 15-year transferable warranty. The same Sensa granite from the other company was $17/sq. While other natural stones require annual sealing, Sensa by Cosentino® is virtually maintenance free. The stone is almost impossible to damage, whether it be by a hot pan or a knife. 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